phpMyFAQ 2.0.7 - The five questions posted most recently: phpMyFAQ should be the answer for all questions in life http://www.netnanny.com/rss/latest <![CDATA[With Net Nanny installed, some websites hang and don't load, why?]]>
Please note that one of the main causes for web pages not loading is that the firewall, anti-virus and/or anti-spyware programs did not get disabled during installation. One of the first troubleshooting steps that can be taken is to uninstall and reinstall making sure these items are disabled during install. Click the link below for instructions for disabling common firewalls.

Instructions for disabling commonly used firewalls

For further troubleshooting uninstall Net Nanny or ContentProtect

  • If reinstalling does not fix the problem, please send the following information to our technical support team at support@contentwatch.com so that they can assist in troubleshooting the cause. Please also include the list of sites that you are having difficulty loading.

    System Information Request
    • Click 'start' > 'run' type msinfo32 and press 'ok'.
    • At the top of this System Information window, click 'File' and then 'Save'. Choose 'Desktop' for the 'Save in:' box. Type sysinfo in the 'File name:' box and click 'Save'.
    • After it is done gathering your system information, there will be a sysinfo.nfo file on your desktop.
    • Send that file as an attachment to me as reply to this e-mail as to keep all information together.

    Please provide the registration number you have installed or the one that you are trying to install with.]]> http://www.netnanny.com/kb/542 Mon, 18 Aug 2008 19:59:00 GMT <![CDATA[Does Net Nanny limit computer time or only internet time?]]> Net Nanny only limits the time a user can spend on the internet.
    ]]>     http://www.netnanny.com/kb/541 Mon, 18 Aug 2008 19:54:00 GMT     <![CDATA[What firewall, anti-virus and anti-spyware programs work well with Net Nanny?]]> Net Nanny works well with most firewalls and anti-spyware/anti-virus progras, however we do ask that they be disabled during installation.

    Click here for specific help on disabling your firewall:
    How do I disable the firewall in McAfee?
    How do I disable the firewall in Zone Alarm?
    How do I disable the firewall in Norton?
    How do I disable the firewall in Avast?
    How do I disable the firewall in Trend Micro
    How do I disable the firewall in Windows Defender?
    How do I disable the firewall in AVG?
    ]]>     http://www.netnanny.com/kb/540 Mon, 18 Aug 2008 19:52:00 GMT     <![CDATA[My subscription should still be active but now the software has a red message that says 'Your subscription expired' at the top. Why is it saying this?]]> http://www.netnanny.com/kb/537 Tue, 12 Aug 2008 19:51:00 GMT <![CDATA[Does Net Nanny work on an Apple Macintosh?]]> http://www.netnanny.com/kb/285 Tue, 12 Aug 2008 16:55:00 GMT